Please check the FAQ and the knowledge database 1st before
contacting me it may have the answers to your question already! You can contact
me for 1 or more of the following reasons ONLY otherwise don't waste me time!
READ BEFORE EMAILING! EMAILS that WILL get
anything not related to this site.
Requests for free
About what I am doing is wrong.
EMAILS that WILL get answered:
- You are having trouble
- You have a question about
the site that is not explained in the
- You have a question about
some of the site's files and it doesn't give help about them in the
- You have spotted a broken
link please report immediately!
- A mod is not compatible with
X anymore and only if you have confirmed it.
Please report immediately!
Before contacting me make
sure you have the following and it MUST be included in your e-mail. Failure to
provide the below will delay your request!
nature of your problem/query in great detail don't just say my
download isn't working.
- Whether it is a sims 1, sims
2, sims 3 or sims 4 problem and also
explain if you have tried
to do anything to remedy the problem.
- If you have other files installed from
other sites particularly files than change or alter global settings
than please provide details.
you have any expansion packs installed.
polite sending a message saying nothing works and I demand a
refund won't get you anywhere.
- Be patient it can take up to 24 hours for
me to reply.
- I only speak 2 languages: English and bad
English so ENGLISH ONLY! if you don't speak English use
- NO Hotmail OR MSN accounts you won't
get a reply (keeps getting bounced back I don't know
- If you want an account
If you are having
trouble subscribing or get an error message when trying to use the credit card
signup forms than contact
or live support (not always available)
You can also phone them by going to their homepage and select the phone number
in your country under enduser support.
HERE for that.
Password not working or can't login? try this:
- Make sure there are NO spaces in between
or after the characters!
- Enter the u/p exactly how it appears
including upper and lower case letters. example if it looks like
this: BlaDex than type it like that!
- Try typing the u/p in instead of copy and
paste from your email message.
- Make sure your browser is allowing popups
and scripts to run on www.pandorasims.net. There are no ads or
virus's present however our username, password box will open in it's
own window so you can Type them in. This special window is a script
file so make sure if your using virus scanners, popup blockers or
spyware detectors that it is not stopping this window from
- In your browser add www.pandorasims.net
as a trusted website.
- Try a different browser like
- The account might not activate straight
away if it doesn't work than wait an hour or two!
OK than please use
the form below to contact me ALL fields MUST be filled in!