Why is this site so expensive?
Well think about it on the official site it's $20
for 2040 sim points most of the sets cost more than this and the premium
content is usually 600+ points each. Other amateur sites charge $3-7
per download! My site you pay one price and it
lasts one whole month I update once a week and your subscription gets
you access to ALL the items on the site for one price. Still think it's
What payment methods do you accept?
You can subscribe using a credit card online or
western union money transfer. When you signup online you can also select
direct debit (not available in all countries), Asian card or use online
check (not available in all countries.) If you live in Australia contact
me to take advantage of a money order or bank transfer. I also accept
not listed here contact me for more details.
How do I subscribe?
See those blue buttons at the top of this section?
Hover over subscribe than select a payment method. Follow the on
screen instructions afterwards. OR simply reload the main page and
click the big green button.
I don't want to send you my credit card details!
You won't all transaction are handled offsite using
verotels secure online transaction system which I have no control of or
even see. Everything is automated.
My transaction was declined?
If you are a new Verotel customer and you receive
'Your credit card is DECLINED' when you want to sign up, then please
check the following:
a. did you fill out all the fields in the order form?
b. did you enter the correct expiration date?
c. did you leave any spaces or dashes in your credit
card number or phone number?
d. did you use your home phone number as the phone number entered?
e. did you enter your complete email address?
f. did you fill out the correct address and cardholder information?
g. are you currently in the country where your credit card was issued?
h. do you have sufficient funds in your credit card account?
If all your answers are YES on above questions, please send us an email
Due to security reasons you are only able to do a transaction once
per 10 minutes. So please wait at least 10 minutes before submitting
your information again.
Still having trouble than contact me to discuss other payment methods.
Um what will show up as the charge on my bank
It will say verotel.
Do you provide refunds?
Refunds are only permitted in certain
situations I will not provide refunds if you tell me you couldn't log in and I
have tested your username and password if they work for me than there is no
problem and the problem is on your end. You need to read above on getting your
username and password to work the main problem is spam blockers their the
biggest culprit because when you try to log in a popup box will appear to type
your username and password in and if your spam blocker is blocking this box than
you cannot log in! You either need to configure it to allow popups on this site,
add this site as a trusted site or whatever AND if all else fails than just
disable it completely! I will also not issue a refund if your not happy with the
content you had plenty of time to check the previews section, you saw what was
available! If you can't get
your downloads to work than check this FAQ all over and also the knowledge
database your answer is probably in there.
I installed some content and now my game will not
ALL mods that get installed are in there including skins, wall, objects
anything custom made. If you don't know what mod is causing the crash
than you have to Figure out which mod is causing it on your own by
moving half your mod files out of the mods folder and start the game. If
the game starts than a mod in the pile you removed is the cause.
Now move mods back in 2 at a time back into the mods folder and
start the game. When the game fails to start now 1 of the last 2
mods is the culprit simply don't use that mod. If your game
fails to start than the mod is still inside the mods folder keep
moving them out and trying to start the game until you identify
it. If you have to do this over
10 times than that's what you have to do, it is the only way to track
down a faulty mod it's the same method I use. Also make sure you have
the required expansion pack installs if a mod says it needs it!
What happens if I do a chargeback?
If you decide to do a chargeback verotel do not take
kindly to this and will ban your card from ever being used with them
again in other words you can never come back. If you have a problem
contact me 1st!
How do I cancel my account?
For a 1 time payment account it will just simply run
out on the due date but for recurring accounts use this link:
When prompted enter your username your account will remain active until the due
date when your account would need to be renewed. You can however
subscribe again later or choose a 1 month payment plan.
Where are the adult downloads and oblivion mods?
You need to click the login button above than enter
your username and password to access them a subscription is required.
Where are the sims nude skins/genetics?
After logging in click the nude skins link and
select sims 1,2 3 or 4 section.
Does your downloads work on a mac?
There are several guides in this section on how to
get mods to work with MACS.
None of the downloads work I get a page of weird
text when I click on a download?
Most of the files on this site are in RAR format.
RAR is better than ZIP since it allows much better compression however
some browsers cannot download this format on their own. You have several
choices on how to download these:
1. Simply right click and choose save/download file as and save it as it
is in RAR format.
2. If your browser supports add-ons look for one called
can be used to download
and of course once you download them you need a program to unzip RAR
rar expander (for macs)
are a few choices.
My username and/or password does not work?
Here's A few tips when entering your
1. Make sure there are NO spaces in between or after the characters!
2. Enter the u/p exactly how it appears including upper and lower case
3. Try typing the u/p in instead of copy and paste from your email
4. Make sure your browser is allowing popups and scripts to run on
www.pandorasims.net. There are no ads or virus's present however our
username, password box will open in it's own window so you can type them
in. This special window is a script file so make sure if your using
virus scanners, popup blockers or spyware detectors that it is not
stopping this window from appearing.
5. In your browser add www.pandorasims.net as a trusted website.
My advice is to
always use either internet explorer 7+ or firefox 3+. If it's
still not working than contact me and I'll see what's wrong there may be an
error or your account may have expired. If you order a 1 month only subscription
remember your account will expire in 1 months time on that date you signed up
you must remember this date since you will not be told when your account is
about to expire! If you don't want your account disabled than order a
continuous/recurring billing plan with this plan you will be notified when your
account is about to expire and if you'd like to renew it. With a continuous
account you will not be re-billed unless you answer yes in the e-mail otherwise
your account will expire.
Sims 1 support questions
How do I install objects?