FAQ

Here's a few questions I get asked all the time about this site and how to get stuff to work as well as questions concerning accounts, content and technical support.

How to subscribe

You will need to purchase a username and password. To get 1 you will need to subscribe the fee is $10 for a 1 month subscription but you can choose up to a 6 month subscription or continuous billing. We currently accept USD (us dollars), EURO and GBP (united kingdom ponds) as payments! Your password gives you access to the high quality objects section plus the ultra hot and very naughty adults section! You can subscribe by clicking the subscribe/login link on the left. When you subscribe you do not have to access all the sections or sites only visit the ones that interest you!

Why this site has a high subscription fee

Pandora sims is very different from other sims pay sites we pay staff, pay for a dedicated web server, pay the fees on an automated online credit card processor and even buy merchandise to sell (purchase models to make into 3d sim objects) plus the site is very naughty and the price has to be high to stop minors from getting in...well most of the time it does! Remember also a subscription gets you access to all both the sims 1 and sims 2 sites including the super nude patch's that's a bloody good deal! And you can always guarantee there will be something new added each week.

Why isn't a free trial offered?

Quite simply because people with broadband connections could easily download all our stuff than cancel their subscription without paying a dime. This is not only dishonest but it would be a drain on our bandwidth! Your welcome to download as much as you want...as soon as you pay for it.

How do I access the subscribers downloads?

If you try to go to the adults section, download a high quality object or large file and a box will appear. Enter your username/password to enter! If you don't see the popup box than make sure you have disabled any popup blockers or enable them to allow popups from pandorasims.net. Your browser must also be able to support javascript and cgi so make sure they are also enabled! To save time you can also click to login button and enter your username/password there to save time.

How do I cancel my continuous subscription account?

Use this link: http://cancel.verotel.com. When prompted enter your username. Be warned once you cancel your account it will delete your username and you won't have access anymore! You can however subscribe again later or choose a 1 month payment plan.

Payment methods accepted

You can subscribe using a credit card or western union money transfer. Paying by credit card gives you instant access so it is the better choice! We also accept western union money transfers for more info click subscribe than choose a payment method to get more information about it these usually take 24 hours. When you signup online you can also select direct debit (not available in all countries), Asian card or use online check (not available in all countries.) If you live in Australia contact us to take advantage of a money order or bank transfer!

Do you accept paypal?

Not anymore they banned me 3 times!

How long does it take to set up my account?

With a credit card it takes up to 5 minutes! With western union transfers it can take a day and again weekends will cause delays.

I've subscribed but my username and password does not work!

If you try to access the site using AOL's web browser, firefox or mozilla were sorry we cannot give any support on getting it to work with it since we don't use them ourselves. Our advice is to always use either internet explorer 6+ or Netscape navigator 7+ we can offer support about both of them. Make sure you also have cookies enabled and you have your web browser settings set to low or add www.pandorasims.net as a trusted website. And lastly make sure you have JavaScript enabled. If it's still not working than contact me and I'll see what's wrong there may be an error or your account may have expired. If you order a 1 month only subscription remember your account will expire in 1 months time on that date you signed up you must remember this date since you will not be told when your account is about to expire! If you don't want your account disabled than order a continuous/recurring billing plan with this plan you will be notified when your account is about to expire and if you'd like to renew it. With a continuous account you will not be re-billed unless you answer yes in the e-mail otherwise your account will expire.

Do you issue refunds?

Refunds are only permitted in certain situations. I will not provide refunds if you tell me you couldn't log in and I have tested your username and password. If they work for me than there is no problem and the problem is on your end. You need to read below on getting your username and password to work. The main problem is spam blockers their the biggest culprit because when you try to log in a popup box will appear to type your username and password in and if your spam blocker is blocking this box than you cannot log in! You either need to configure it to allow popups on this site, add this site as a trusted site or whatever AND if all else fails than just disable it completely! I will also not issue a refund if your not happy with the content you had plenty of time to check the previews section, you saw what was available, hundreds of other people like our content so TS! If you can't get your downloads to work than check this FAQ all over and also the knowledge database your answer is probably in there.

I'm having problems downloading an error appears saying access denied?

1st disable any popup blockers these disable the login box from appearing! 2nd make sure you have cookies enabled or allow yourself to accept cookies from this site. If your using internet explorer make this site a trusted site in your security settings. When downloading the self installing EXE files disable any virus scanners or set them up to ignore files from www.pandorasims.net. They may think the EXE files are a virus but their harmless...trust me! If you have SP2 installed on XP than make sure you disable internet explorers new security settings. Another thing when entering your username/password try actually typing it in instead of copying and pasting it from the email message. If there are any spaces in between or after your username/password they won't work!


	Animations (CFP and CMX
	Since the release of simposiem new animations have been popping up all over the place. This site has objects with such animations and they can be a bit of a pain to install and get up and running so follow these steps and tips on getting them to work! The animation files always have the extension .cfp and usually always come with a .cmx file. For the love bed animations some beds require you do download the animations separately they will not be included with the love bed's zip file! For such beds simply look for the sign that says: to download animations click here than click there. There are many ways to install animations the odd thing is it's different with each person! So read below and follow each instructions step by step to get them up and running. Once unzipped you have to put each file into it's correct locations. I recommend making a test neighbourhood in the game so you can easily buy the objects and test if the animations are working or not. Use the cheat: rosebud after pushing CTRL+C and type in cheat box to give you lots of cash. For many people all you do is go to where the sims is installed and find the downloads folder. Once inside create a NEW folder and name it to whatever the object you are trying to install like lovebeds, or spanker etc. Now simply place (or you can even unzip straight into this folder) all the IFF, CFP and CMX files into this new folder. Start the game the object should be in working order...if it is not than follow these additional steps below. Remember to keep the actual objects .iff file in downloads that file never needs to be moved. Move the .cfp and .cmx files to your gamedata/skins folder. Start the game if the object works than your done if not than proceed to step 4 Move the .cfp and .cmx files to your gamedata/animations folder. Start the game if the object works than your done if not than proceed to step 5 Move the .cfp and .cmx files to your ExpansionPack3\Animations folder (hotdate ONLY if you have vacation and above installed than proceed to step 6 otherwise) Start the game if the object works than your done. If not than proceed to step 6. If you have the United States Version and have tried all the above but the object still does not work than try putting the .cmx and the .cfp in theSims\ExpansionPack\ExpansionPackAssets\ Make the "ExpansionPackAssets" folder in "ExpansionPack" if you don't have it. Start the game if the object works than your done. If not than proceed to step 8. If you have expansion packs after hotdate installed than move the .cfp and .cmx files to the ExpanionShared folder. Start the game if the object works than your done. If not than I'm afraid I cannot help you any further.
	Installing Skins (BMP,CMX and SKN)
	When you have downloaded the zip file containing the skins first you must unzip the contents using winzip, or sims file maid. Now locate where you have the sims installed for most people it will be: c:\program files\maxis\the sims. Locate the gamedata folder and than the skins folder inside it. Simply unzip the skins files into it. If the skin contains SKN, CMX head files, and bitmaps make sure to put them into gamedata\skins too!
	Self installing files (EXE)
	These special objects have been packed using a special installer that allows them to scan where your sims game is and install themselves! Once downloaded just double click the .exe file and follow the instructions. All files will be installed automatically into your sims folder in the correct directories! You should have no trouble with objects however if you do than follow the instructions below on installing new animations.
	Regular objects (IFF)
	When you have downloaded the zip file containing the object first you must unzip the contents using winzip, or sims file maid. Now locate where you have the sims installed for most people it will be: c:\program files\maxis\the sims. Locate the downloads folder and simply unzip the objects .iff file into it. If you want keep the folder organised by creating additional folders and placing each object type in them. For instance create folders for decorative, chairs, beds etc.
	Far files (FAR)
	Usually the far files come with self installing EXE files all you need to do is double click it and follow the instructions. If the FAR file is in a zip file than follow the same instructions for installing regular objects except you must create a new folder in downloads and place the far file into it. DO NOT place far files directly into your downloads folder they MUST be placed into a folder inside it!


	When I click a link in the frame nothing happens?
	This site uses an active-X control to display popup buttons in the frame when you hover your mouse over them. Were well aware that active-X controls are dangerous on some sites they can hijack your browser, install spyware etc but my active-X control does none of the above. Let me explain what it does exactly: In normal frames and javascript mouse rollover menus when you hover your mouse over a button or link usually the link/button appears below or right next to the link. Well my menu does the same thing except for 1 difference: The buttons don't appear next to each other instead they popup outside the frame itself! This makes it possible for me to make a slim frame and still have popup buttons appear without sacrificing page space! So make sure if you see a box appear saying an active-x control is trying to run that you let it run! Otherwise it is impossible to get to ALL the sections on this site including the naughty adults only sections.
	My downloads and skins don't show up in the game?
	This can be caused by several problems the 1st being after you install a new expansion pack the game thinks it's wise to disable ALL of your custom content! To re-enable it go to your options menu in the game and in the top right you should see a menu saying custom content. Open it than select down bottom ENABLE! Restart game and they should all be back. If not download sims content manager from sims 2 website and use that to enable ALL your stuff. Next this is probably the most reason people can't get their stuff to show up and you won't believe how stupid it is! When you create your downloads folder or the game does make sure the downloads folder starts with a capital D! like: Downloads. If it doesn't have a capital D than you can bet half your stuff won't appear in the game!! To rename your downloads folder simply locate it in: my documents/ea games/the sims 2. Find the folder downloads make sure it starts with a capital D if not click on it and push F2 key than rename it. If you don't have a downloads folder than create 1 right click and choose new folder make sure to name it: Downloads! And finally when you have multiple users on your system each person has a different my documents folder. when you install stuff make sure it is going into YOUR my documents folder and not someone elses! If your not sure than install the stuff into ALL the my documents/ea games/the sims 2/downloads folders!
	How do I install new objects?
	Unzip the files to your my documents/ea games/the sims 2/downloads folder. This site also uses RAR files which are much better at compressing files than winzip allowing mopre files to be swueezed into a single download file at smaller sizes. You must have either winRAR or winzip 11+ to extract rar files! If an object has a base object than this MUST be installed 1st before you attempt to install any re-colours! If your my documents folder is located in a different location than make sure to install in /ea games/the sims 2/downloads folder located in the location where your my documents is.
	What are base objects?
	In the sims each time you made a re-colour it was a different object altogether however in the sims 2 re-colours are a sub part of their base object. The base object is an object already in the game when a re-colour is made it will use it's base object and appear in the same location as it. Unlike in the sims if you had several re-colours installed they would all be spread out in the categories in the sims 2 the re-colours show up in their base object! When a new mesh is made this becomes the base object since it's not from the game originally any re-colours made from it must have their base object in the game before they will exist! So when you see an object that has re-colours always download the base object 1st before downloading any of these re-colours it will tell you which 1 it is.
	What is a slave object?
	Slave objects are special objects that share another objects textures to function. For you to use a slave object you must have the object it mentions base object and at least 1 recolour installed for them to work. They can function by just having the base object but the more recolours you have installed the more textures will show up on the slave object.
	How do I install new meshes?
	Unzip the files to your my documents/ea games/the sims 2/downloads folder.
	Will you be making new animations for sims 2?
	No their not possible in the sims 2.
	What type of adult objects are available inside?
	You can find several sims 2 versions of some of our most popular objects made in the sims 1 like the vibrators, condom machine and strippers. You will find a lot more adult stuff available for the sims 1 since it is more user friendly (can be hacked and animations made etc) at the moment. Check the previews section to see what you can get on the sims 2 site. Anything else I'm sorry to say doesn't exist...yet.
	How come when I download the vampire and alien nudes the eyes that I see in the preview don't get installed?
	These are part of the vampire set.
	I downloaded a top and in the preview there was a cool mini skirt but when I installed the top the mini skirt wasn't with it why?
	With tops if you see the sim in the preview wearing clothing under the top than this is not included with the download. Like above it is only shown for decorative purposes. But have you looked on the rest of the site that bottom part of clothing may be somewhere on this site so go look when making previews I usually always use clothing from this site!
	Where is the f-word mod?
	The f-word mod is now part of the super nude patch 2 you will need to subscribe to get it. We've enjoyed offering this cool download for free but it is now time for it to be part of the super nude patch 2 and become the ultimate nude patch! You can find the super nude patch link to the left in the frame.
	What is the super nude patch II?
	When I 1st started pandora sims or in it's time it's old name: the sims exposed I had hardly nothing for available just a few nude skins. But I also had another file: the super nude patch! Basically this special self installing program that I designed is a tool to install mods, enhancements and hacks for the game. It includes many mods that I and others have created and it's main purpose is a tool that will install all your favourite mods quickly and easily. You can go and download and install the mods yourself but this program will do it all in a few easy steps! Now the super nude patch is back as the super nude patch II and it's ready to enhance your sims 2 game. It contains not only a nude patch that gets rid of the blurrs in the game but also several mods and enhancements that I and staff have created like the awesome F-word mod. Click the link to the left under game enhancements to see a full list of it's features. To download it you must subscribe and you better have a fast connection because it is 1 BIG file! So check it out it really is the ultimate nude patch! winRAR or winzip 11+ is required to extract the large file.
	Sims look weird and spiky after installing meshes?
	If your sims look weird, distorted or with all spiky branches coming off them than you need to update your video drivers. This problem is more common on ATI video cards make sure you have the latest video drivers and also any sim patches installed to solve this problem. If the problem still persists try turning down graphics settings to medium or low in the game. Doing this however will cause the sex parts not to appear.
	Sex parts don't show up?
	1st make sure you have installed them correctly into: my documents/ea games/the sims 2/downloads. And make sure you do not have any other default female/male sex parts installed because you can only have 1 at a time installed! And lastly the sex parts will only show up in high graphics settings so make sure your game is set up correctly in the game options. To do this push F5 in the game go to graphics settings and in the top right corner select graphics settings to HIGH. Be warned if you have a slow computer this will slow your game down though!


	Index
	General questions
	Is this a paysite? Previewing the subscribers objects Mac compatibility? Legal and Copyright info
	Accounts
	How to subscribe Why a high signup fee No free trial? Accessing the subscribers items Payment methods accepted Time takes to set up an account Cancelling recurring subscriptions Do you accept paypal?
	Help
	Username/password not working Refunds? Problems downloading
	Sims 1 FAQ
	Installing new animations etc Installing skins Installing self installing (EXE) files Installing objects Installing FAR files
	Sims 2 FAQ
	Links not working? Downloads and skins not showing up? Installing new objects Base objects Slave objects Installing new meshes New animations for sims 2? Can't find skins shown in previews Skins not found with top previews Using adult skins in collage town F-word mod? Super nude patch II Sims look weird and spiky? Sex parts don't show up


	Is this a paysite?
	Yes this site isn't free we would like to offer everything for free but it's not possible it would consume all our monthly bandwidth use in just a few days, we have to pay for our server and pay our staff to create this awesome stuff.
	Previewing the subscribers objects
	Click the preview link than choose what type of previews to view. There are sims 1 skins, sims 2 skins, sims 1 objects, sims 2 objects, sims 1 censored naughty objects and sims 2 censored naughty objects. Enjoy the tour!
	Do any of your downloads work on a macintosh?
	There is a guide that someone sent in that explains how to get them to work. You can view it HERE. We have also had reports that all our stuff works perfectly on macs.
	Is it legal to share my username or any downloads I download?
	DO NOT post any items on a website or any other means of distributing it electronically. If you want to start a site go do it but make YOUR OWN content for it! Don't put the downloads on a CD/DVD and sell them, don't upload them to ANY website or group or message board if you do any of these than your violating copyright law. We work VERY hard to keep this site running so don't steal! You cannot win, you will never destroy paysites so get over it!! Anyone caught sharing their username/password will be banned for life. Your credit card will be blocked from signing up ever again.